Returns & Exchanges
At Samsung Parts USA, we strive to ensure you receive the exact component needed for your repair. If you are not completely satisfied with your purchase, you may return the item within 30 days of delivery provided it remains in its original, uninstalled condition.
Request an RMA
Log into your account and navigate to your order history to submit a Return Merchandise Authorization (RMA) request for the specific part.
Secure Packaging
Place the electronic component back into its original anti-static packaging and secure it within a sturdy shipping box to prevent damage during transit.
Affix Shipping Label
Print the provided RMA label and attach it clearly to the outside of your package, ensuring no previous shipping barcodes are visible.
Inspection and Refund
Once our technicians verify the part is unused and in original condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing